Cardinal Flowers Prescott - Same Day Local Delivery - Substitution Policy

Cardinal Flowers Prescott

Same Day Local Delivery Fresh Flowers

Substitution Policy

Occasionally it is necessary to substitute items that are either pictured or described online due to variations in supply across the country. 

These substitutions may include:  

  • The colour of a certain flower or flowers  
  • Flower varieties  
  • Containers and vases  
  • Teddy bears or plush animals  
  • Fruit or gourmet items  
  • Rose boxes and balloons
  • Plants and Blooming Plants 


Why Substitutions Are Made 

Our catalogue items are each hand designed by a professional designer, as they aren't manufactured on an assembly line, there may be variations in the delivered product. Our quality expectation is that our affiliate maintains the overall look and presentation of what was originally requested. 

We strive to retain the value and the integrity of every item ordered, paying particular attention to colour scheme and premium flower varieties.  

Please note that substitutions are more likely for 'last minute' orders, and orders placed around holidays, such as Christmas, Mother's Day or Valentine's Day. Substitutions are also more likely to occur for some deliveries to remote, rural areas across Canada. 


Seasonal Substitutions 

Seasonal flowers are readily available in most areas across Canada during the periods of time in which they are in full bloom. Availability may be limited at other times. When a seasonal flower is not available, similar flowers may be substituted. 

Seasonal Availability: 

  • Gladiolas: Mid Summer to Fall 
  • Hydrangeas: Spring, Summer and Limited During the Fall 
  • Iris: Late Winter to Spring 
  • Sunflowers: Late Summer to Mid Autumn 
  • Tulips: Late Winter to Spring  


Hospital Substitutions 

Due to strong scent issues and allergy alerts enforced by most hospitals. Arrangements containing lilies are subject an automatic substitution with a suitable alternative. This substitution is made to ensure no delay and delivery and to maintain the safety and health of other patients at hospitals with this policy.